Peregrine Software · Custom software

Software takes the shape of your processes. Not the other way round.

Your business has outgrown the spreadsheets, the email threads and the software you bent to fit. We study how your company really works, then build the software that runs that workflow: business applications, platforms, integrations between your tools. The first stage is live in your company within weeks.

  1. 01

    Your processes, as they are actually practised.

    A shared spreadsheet that has become critical. The same information keyed in three times. Approvals by email. A memory that fits in the heads of two people. It works, until the volume rises.

  2. 02

    The custom software that carries them.

    Each piece of information entered once. Rules written down and versioned. Approvals logged. Your existing systems wired in, no re-keying. It stands on its own, without AI.

  3. 03

    AI, when the ceiling comes back.

    When the volume exceeds what your teams can handle, an artificial intelligence layer is added: reading documents, preparing case files, routing. Every suggestion it makes is logged, and reviewed by a person before it counts.

Side by side · Handling a request

The same process, with and without.

Drag the handle. On the left, handling a request as it survives in most companies that have grown: twelve manual steps, two do-overs, no record. On the right, what we make of it: one click, and everything else follows.

Request arrives by emailManual
Attachments dropped on the shared driveManual
Re-keyed into the spreadsheetManual
Documents checked by handManual
Chased by email or phoneManual
A colleague asked for an opinionInternal email
Verbal approval from the managerNo record
Contract written in WordCopy-paste
Signature printed, scannedPaper
Accounting entryManual
Filed on the shared driveManual
Export for the monthly reportMonthly
↺ missing document → start again↺ unreadable scan → send it backWithout custom software · 12 manual steps, 2 do-overs
Online form, documents requested per caseAutomated
Checks and document readingAutomated · AI when needed
ApproveOne click · human · logged
Contract generated, signed onlineAutomated
Accounting entry postedAutomated
File archived, documents filedAutomated
Customer told where it standsAutomated
Dashboard up to dateReal time
all five at onceWith Peregrine Software · 1 human click, 5 effects
⟷
Challenges

Where off-the-shelf software makes you work around it.

Eight situations a standard package can't handle without a spreadsheet on the side. For each, what we build, and what it changes in your week.

Rules that change every year.

The challengeScales in ExcelManual updatesOld rules lost

Scales, conditions, thresholds, exceptions: your business is a set of rules, and they change faster than a development cycle.

What we buildVersioned rules engineEffective datesSimulation before go-live

Rules live in a configurable, dated engine: each file is processed with the rule in force at its date, and next year's rule is prepared and tested before it applies.

What changesWhen the scale changes, you configure and test it yourself. No redevelopment.

Yours isn't on the list? Tell us about it →
Formats

Live in weeks, not in a year.

We deliver in stages: the first one runs in your company while the rest is built, and you judge it on real work before going further. Total duration depends on what the software has to carry.

2 to 6 weeks

The targeted integration

Two systems that don't talk, an export done by hand every week, re-keying that costs two days a month. We connect, reconcile and log. Often the most profitable first step.

6 to 12 weeks

A department's process

A spreadsheet that has become critical, a process that lives in email. We redesign it and carry it in a dedicated application, connected to the rest. The most common case.

4 months and beyond

The software that runs the whole business

The core of the business: several departments, thousands of files, a history to take over. The first step runs within weeks, the next ones are added without stopping the business. The most demanding. Our home ground.

Every time

What you get, whatever the project.

Software built to last, not a demo.

  • Your information in one place.

    Entered once, up to date for the whole team, retrievable years later.

  • Your rules in the software.

    Your prices, your conditions, your approvals: written once, and changeable by you.

  • Your current tools kept.

    Accounting, invoicing, calendar: we connect them, we don't replace them.

  • Nothing gets lost, nothing ships untested.

    Automated tests before every update, daily backups, protected access, monitoring and the ability to roll back.

And full documentation, so you depend on no one.

Talk it through in one hour
Process

How a project unfolds.

The same sequence every time, whatever the size. At each stage, you know what is delivered, when, and what comes next.

  1. By video call

    A one-hour call

    You describe, we ask. You leave with a clear reading of your situation and of what we would do first. Free of charge, no commitment.

  2. On site or remotely

    Analysis of the real processes

    With the people who do the work, not with the org chart. Friction, manual tasks, re-keying, error risks: mapped and costed in hours per month.

    You receive: a map of your current and target processes.

  3. In writing

    The scoping

    Scope, stages, delivery order, timelines and budget, in writing, before a single line of code. The first stage delivered is the one that brings relief fastest, not the easiest to build.

  4. Step by step

    Build and go-live

    Each stage is used by your teams while the next one is built. A gap shows up within days, not at final delivery: that is where projects get corrected.

  5. At each switchover

    Data migration and training

    History is taken over without loss. Your teams are trained on their real cases, to be autonomous.

  6. Afterwards

    Your choice

    Your teams take over, or we keep evolving and running the software with you.

Questions we are asked

Before the first call.

The short answers. The long ones take an hour.

What is custom software?

Custom software is designed for a single company, from the way it actually works: its steps, its rules, its calculations, its tools.

Off-the-shelf software imposes the same logic on all its customers; custom software adapts to your process, not the other way round. It can run the whole business, or only what your current software doesn't do.

How much does custom software cost?

The price of custom software depends on what it has to carry: the number of steps and people involved, the business rules and calculations, the tools to connect, the history to migrate.

The benchmark is what your current way of working costs you: the hours spent re-keying, chasing and checking, every month. We estimate it with you during the one-hour call.

The software is then priced in writing after analysing your processes, before a single line of code. And if the investment will not pay for itself in time saved, we tell you on the first call.

How long does it take to build custom software?

Allow two to six weeks for an integration between your tools, six to twelve weeks for a department's process, and four months or more for software that runs the whole business.

Delivery happens in stages: your teams use the first one within a few weeks, well before the project ends. The written scope sets out from the start what arrives at each stage.

How do you keep a custom software project from going off the rails?

A project goes off the rails when the need is discovered along the way, and when the result is only seen at the end. We deal with both causes.

Scope, timelines and budget are written down before a single line of code, based on an analysis of how you really work. Then each stage is in your teams' hands before the next one starts: a gap shows up within days, and any change of scope is agreed with you, in writing, before work begins on it.

Should we choose custom or off-the-shelf software?

Off-the-shelf software fits when the way you work is standard: it is quick to set up and cheap to start.

Custom software makes sense when your process is your edge, when most of the work happens next to the software, in spreadsheets and email, or when your tools do not talk to each other. Often, the right answer combines both: keep what is standard, build what is not. Sorting the two is what the one-hour call is for.

Do we have to replace the software we already use?

Not necessarily. A good tool stays in place: we build what is missing around it, and the integration between the two. We only replace what holds you back.

Can you migrate the data from our old software?

Yes. The history is migrated and reconciled, then the old system is replaced in stages: both run side by side for as long as needed, and your teams keep working throughout the switch.

Who builds the software?

The person who runs the analysis leads the build, from the first call to go-live. No salesperson who sells and hands over, no anonymous subcontracting: the person who understood your business is the one accountable for it.

Will our teams be trained?

Always. Every rollout comes with training for the people who will use it, on their real cases. The goal: that you do not depend on us.

Who looks after the software once it is live?

You choose. Your teams take over, trained and with documentation. Or we carry on: hosting, backups, monitoring and changes, at the pace of your growth.

What happens during the one-hour call?

You describe how your company works, we ask the questions. You leave with a clear reading of your situation: where time is lost, what we would build first, and what should not be built.

The call is by video, free of charge and with no commitment, and that reading is yours to keep whatever you decide. A written proposal follows only if we can be useful.

First call

Tell us how you work. We will tell you what to build, and what not to.

Reply within two hours, with a one-hour video call slot. Free of charge, no commitment.

Your requestTwo minutes · reply within two hours · * required
Two or three sentences are enough, no confidential figures: the detail comes during the call.

Your details are only used to prepare this call: never sold, no newsletter.